Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

ICTTEN402 Mapping and Delivery Guide
Estimate and quote for customer telecommunications equipment installation

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency ICTTEN402 - Estimate and quote for customer telecommunications equipment installation
Description
Employability Skills
Learning Outcomes and Application This unit describes the skills and knowledge required to assess and estimate costs for all types of customer cabling needs.It applies to individuals who undertake successful negotiations with customers and suppliers, and who update schematic drawings and specifications.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.

Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances should be typical of those experienced in the telecommunications networks engineering field of work and include access to:

sites on which estimates and quotes may be conducted

relevant databases, licensing requirements and other site- related documentation.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities 		Slides
PPT 		Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Confirm and update schematic drawings and specifications
  • Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required
  • Confirm all fittings, cable types and equipment locations with customer
       
Element: Price labour, materials and other relevant items and establish availability
  • Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers
  • Estimate labour costs based on company or industry labour rates and conditions
  • Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance
       
Element: Estimate labour, materials and other relevant item requirements
  • Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards
  • Calculate costs using standard unit measures where relevant
  • Ensure estimates will return a profit on installation where appropriate
       
Element: Prepare and confirm quote with customer
  • Prepare an equipment installation quote that meets customer requirements
  • Negotiate changes and variations to meet customer and company needs
       
Element: 5. Establish customer's financial arrangements
  • Obtain customer’s approval of purchase arrangements and method of payment
  • Complete finance company negotiations successfully, where required, and obtain customer’s agreement
       
Element: Establish customer's financial arrangements
  • Obtain customer’s approval of purchase arrangements and method of payment
  • Complete finance company negotiations successfully, where required, and obtain customer’s agreement
       


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm and update schematic drawings and specifications

1.1 Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required

1.2 Confirm all fittings, cable types and equipment locations with customer

2. Price labour, materials and other relevant items and establish availability

2.1 Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers

2.2 Estimate labour costs based on company or industry labour rates and conditions

2.3 Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance

3. Estimate labour, materials and other relevant item requirements

3.1 Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards

3.2 Calculate costs using standard unit measures where relevant

3.3 Ensure estimates will return a profit on installation where appropriate

4. Prepare and confirm quote with customer

4.1 Prepare an equipment installation quote that meets customer requirements

4.2 Negotiate changes and variations to meet customer and company needs

5. Establish customer's financial arrangements

5.1 Obtain customer’s approval of purchase arrangements and method of payment

5.2 Complete finance company negotiations successfully, where required, and obtain customer’s agreement

Evidence of ability to:

determine customer equipment requirements

prepare detailed estimates, updated schematic drawings and specifications, including material and labour costs for telecommunications equipment installations

negotiate with contractors on material availability and pricing for customer equipment installations

complete detailed quotes for installations that allow for variations

negotiate and confirm variations to quote and financial arrangements with customer.

Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

To complete the unit requirements safely and effectively, the individual must:

describe features of customer telecommunications equipment

outline legislation, codes of practice and other formal agreements that impact the work activity

explain processes and techniques required to prepare plans, estimate and quote for installations

describe specific work health and safety (WHS) issues that may impact a quotation for customer equipment installation

outline typical issues and challenges that occur when negotiating with customers.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Confirm and update schematic drawings and specifications

1.1 Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required

1.2 Confirm all fittings, cable types and equipment locations with customer

2. Price labour, materials and other relevant items and establish availability

2.1 Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers

2.2 Estimate labour costs based on company or industry labour rates and conditions

2.3 Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance

3. Estimate labour, materials and other relevant item requirements

3.1 Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards

3.2 Calculate costs using standard unit measures where relevant

3.3 Ensure estimates will return a profit on installation where appropriate

4. Prepare and confirm quote with customer

4.1 Prepare an equipment installation quote that meets customer requirements

4.2 Negotiate changes and variations to meet customer and company needs

5. Establish customer's financial arrangements

5.1 Obtain customer’s approval of purchase arrangements and method of payment

5.2 Complete finance company negotiations successfully, where required, and obtain customer’s agreement

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Obtain existing specifications and drawings and prepare additional or new schematic drawings and specifications for installation if required 
Confirm all fittings, cable types and equipment locations with customer 
Obtain quotations and delivery dates from suppliers to ensure fair comparisons across suppliers 
Estimate labour costs based on company or industry labour rates and conditions 
Check pricing documentation to ensure supply proposal matches customer specification for material, quality and performance 
Prepare estimations allowing for contingencies during installation and relevant legislation, codes, regulations and standards 
Calculate costs using standard unit measures where relevant 
Ensure estimates will return a profit on installation where appropriate 
Prepare an equipment installation quote that meets customer requirements 
Negotiate changes and variations to meet customer and company needs 
Obtain customer’s approval of purchase arrangements and method of payment 
Complete finance company negotiations successfully, where required, and obtain customer’s agreement 
Obtain customer’s approval of purchase arrangements and method of payment 
Complete finance company negotiations successfully, where required, and obtain customer’s agreement 

Forms

Assessment Cover Sheet

ICTTEN402 - Estimate and quote for customer telecommunications equipment installation
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

ICTTEN402 - Estimate and quote for customer telecommunications equipment installation

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: